Think Fast Work Well: Training Professionals to Communicate Effectively and Deliver Top-Rated Experiences

Want to increase your ability to have more engaging experiences? Learn to harness the power of improv so you can connect meaningfully with your learners and teams.

This is a highly interactive presentation based on improvisational exercises.  Each exercise simulates challenges and scenarios in real life and the debriefing illustrates how we can translate these skills to professional "scenes".  Participants will learn strategies and practical tools to improve communication, teamwork and emotional intelligence. It is very fun and entertaining while emphasizing very powerful professional skill sets.

Learning Objectives

1.     Perform five communication and listening skills to enhance effective patient teaching and inter-disciplinary strategy.

2.     Practice three exercises to improve mental flexibility and increase ability to think quickly in high stakes situations.

3.     Experience seven strategies to effectively work with team members to create exceptional patient experience.

Speaker Info:

Parking Instructions:

https://www.unitedwaygmwc.org/UnitedWay/Applications/VolunteerCenterParking.pdf

• Ample, secure parking is available at no charge. Groups are encouraged to use the Volunteer Center parking lot at the corner of Martin Luther King Jr. Drive and Pleasant Street or on the other side of the building at 225 W. Vine Street.
• Parking is not allowed in the parking lot on the south side of Pleasant Street.